Admin Asst – Cust Support & Services

San Antonio, TX 78233

Job ID: 22442 Category: Admin

Address- 11711 IH-35 Suite 100, San Antonio, TX 78233

Schedule - 3pm start -midnight with Mon/Tues off

 

  • Provides friendly service to and maintains positive relationships with all internal and external Customers.
  • Works in a cooperative spirit to ensure the success of our Company.
  • Performs secretarial and administrative duties for A & L Leadership and staff under minimal supervision.
  • Answers calls, relays and takes messages, transfers calls, provides assistance to callers, screens calls and places calls for management.
  • Maintains department personnel files and paperwork.
  • Organizes and maintains payroll file room and coordination of timely rotation of files to off-site storage facility.
  • Orders supplies using established Company vendors and ordering methods.
  • Opens, sorts, screens and responds to incoming mail.
  • Composes, types and edits correspondence. Compiles data and prepares special reports; gathers and summarizes data.
  • Makes arrangements for meetings and luncheons as directed by the department Leadership Team. Maintains appointment calendars for management. Arranges travel and accommodations for management and staff.
  • Establishes meeting times, secures location and contacts attendees. Establishes and maintains files and other information for reference and control purposes.
  • Prepares confidential paperwork regarding performance appraisals, promotions and other people-related issues for management.
  • Maintains invoice and budget files and assists in the compilation of variance reports.
  • Operates computer equipment utilizing word processing, spreadsheet, data base management and presentation software. Some data entry may be required.
  • Operates copy machine, FAX equipment and other standard office equipment.
  • May perform other job duties as directed by A&L Leadership.
  • Must be able to meet any physical ability requirements listed on this description.
  • May perform other job duties as directed by Employee's Leaders.

 

Education: High School diploma or equivalency required.

 

Experience: Previous analytical/technical experience preferred.

 

Skills/Abilities/Knowledge/Work Style:

  • Must provide friendly service to and maintains positive relationships with all internal and external Customers.
  • Operation of multi-line telephone with courtesy and sufficient speed.
  • Ability to operation copy machine, FAX machine and other standard office equipment.
  • Open, sort and screen incoming mail.
  • Must master computer software applications such as Outlook, Quickbase, Microsoft Word, Excel, PowerPoint and Access.
  • Must have sufficient ability to handle and resolve office administration tasks.
  • Must be able to perform mathematical computations.
  • Must posses excellent organization skills including establishing and maintaining files for reference and control purposes.
  • Must work under tight time constraints including meeting unforeseen deadlines to accomplish assignments and projects.
  • Must be able to effectively communicate verbally, by telephone and face to face.
  • Must have ability to keyboard with sufficient speed and accuracy to meet the demands of the job.
  • Must be able to read documents, follow instructions, learn and understand office procedures.
  • Must compile data and prepare special reports. Responsible for making arrangements for meetings and luncheons and handle travel arrangements as necessary.
  • Responsible for the payroll records for the entire A&L Department, including Incentive Passes.
  • Must have ability or must gain ability to use SWEEP for ordering department supplies.

 

Other Qualifications:

  • Must be able to work varying schedules and work weekends as required.
  • Must be able to work occasional overtime, as necessary.
  • Must be able to comply with Company attendance standards as described in established guidelines.
  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Nicholas Mansoor


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